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Legal Information

PrivacyPolicy

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use Vericato's identity verification services.

Last updated: June 30, 2025
20 min read

1. Introduction

Vericato ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our identity verification services.

This policy applies to all information collected through our services, including our website, API, and any related services, sales, marketing, or events. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our services, or when you participate in activities on our platform.

  • Name and contact information (email address, phone number)
  • Company information and business details
  • Account credentials and security information
  • Payment and billing information

Identity Verification Data

For our identity verification services, we process various types of identity documents and biometric data as required for verification purposes. This may include:

  • Government-issued identity documents (passports, ID cards, driver's licenses)
  • Biometric data (facial recognition, document authenticity checks)
  • Verification results and confidence scores
  • Metadata associated with verification attempts

3. How We Use Your Data

We use the information we collect for various purposes, including:

  • Providing and maintaining our identity verification services
  • Processing and fulfilling verification requests
  • Improving our services and developing new features
  • Communicating with you about your account and our services
  • Detecting and preventing fraud and ensuring security
  • Complying with legal obligations and regulatory requirements
  • Resolving disputes and enforcing our agreements

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or providing services to you.

Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • End-to-end encryption for data transmission and storage
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Data retention policies and secure deletion procedures
  • Employee training on data protection and security practices

6. Your Rights

Under applicable privacy laws, including GDPR, you have the following rights:

Right to Access

Request access to your personal data we hold

Right to Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data

Right to Portability

Receive your data in a portable format

Right to Restrict Processing

Limit how we process your personal data

Right to Object

Object to processing for legitimate interests

Right Not to be Subject to Automated Decision-Making

Not be subject to decisions based solely on automated processing, including profiling

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. GDPR Compliance

Vericato is committed to full compliance with the General Data Protection Regulation (GDPR). We process personal data lawfully, fairly, and transparently, and only for specified purposes.

Our legal basis for processing includes consent, contract performance, legal obligation, and legitimate interests. We maintain detailed records of processing activities and conduct regular privacy impact assessments.

9. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Policy Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Have Questions?

Questions aboutyour privacy?

Our legal team is here to help. Contact us for any privacy-related inquiries or to exercise your data protection rights.